Binder was contacted by a local garden centre after its sewage treatment plant began to fail, causing flooding on site and creating ongoing operational challenges. Following multiple emergency emptying visits, our team identified that the existing treatment plant had become overloaded due to significant business growth and increased demand.
The original system was no longer capable of handling the volume of wastewater being generated, resulting in frequent issues and rising maintenance costs. The client needed a long-term solution that would support future growth while allowing the business to remain fully operational throughout the project.
The Challenge
This project involved several complex challenges:
Key challenges included:
- Failure of the existing sewage treatment plant
- Flooding caused by increased demand on the system
- Maintaining normal business operations throughout the works
- Keeping supplier deliveries flowing while excavating across the site’s tarmac areas
- Working safely while wastewater continued to overflow around excavations
- Securing the necessary local authority approvals
In addition to resolving the immediate issue, the new system needed to provide sufficient capacity for future expansion and meet all regulatory requirements.
Our Solution
Binder responded quickly by assessing the site and proposing a completely new sewage treatment solution designed around the garden centre’s current and future needs.
The project included:
New Sewage Treatment Works
A larger, more suitable treatment system was specified and installed to cope with increased wastewater volumes generated by the expanding business.
Forward Feed Pump Station
A new forward feed pump station was installed to serve the customer toilets and integrate effectively with the upgraded treatment system.
Planning and Regulatory Support
Binder managed the approval process, including contract meetings and liaison with local authorities, helping to ensure the project progressed smoothly and compliantly.
Power Supply Upgrades
As part of the installation, the site’s power supply was redirected to support the electrical requirements of the new treatment works.
Delivering the Project Without Disrupting Trade
One of the most important aspects of the project was ensuring the garden centre could continue operating throughout the installation.
The team carefully coordinated excavation works to maintain supplier access while managing ongoing flooding around the work area. Despite the challenges of working in difficult conditions, the project was completed on time and with minimal disruption to customers and staff.
Results and Benefits
The new system delivered immediate and long-term improvements for the client.
Reduced Running Costs
The need for frequent emergency emptying was eliminated, significantly reducing ongoing tankering and maintenance costs.
Increased Capacity for Growth
The upgraded treatment works provided the capacity required to support the garden centre’s continued expansion, including the addition of catering facilities.
Elimination of Flooding Issues
The new installation successfully addressed the overcapacity issues that had caused flooding, allowing the site to operate efficiently and reliably.
Future-Proof Infrastructure
The garden centre now benefits from a sewage treatment solution designed to meet future demand while remaining compliant with regulatory requirements.
Client Feedback
“We have used Binder for several years to both install and maintain treatment plants across the location. We spoke to several companies about the new plant needed in our garden centre in Peterborough. Not only did Binder offer the most competitive quotation, but they also made sure that the consent to discharge was in place and correct for the system that we would require.
The installation was hassle free and managed very well. The team completing the work on site were very professional as the garden centre was still open and trading.”
Paul Lemmon
Group Facilities Manager
