Servicing
Keeping your system at optimum health
We offer a complete servicing and maintenance package designed to keep your wastewater system operating at its best. Regular maintenance helps ensure your system continues to run efficiently, while reducing the risk of costly repairs, unexpected breakdowns, and inconvenient downtime.
Our experienced engineers work proactively to identify potential issues early, helping to protect the long-term performance and reliability of your system.
We work on a wide range of wastewater systems including:
- Oil interceptors
- Sewage treatment plants
- Pump stations
- Grease traps
- Rainwater harvesters
Did you know?
For those customers who book a regular service with us, we send a friendly reminder a month before we’re due to visit. This maintenance agreement is part of our commitment to providing a continuous service to our customers and also enables you to meet the General Binding regulations, in maintaining your systems.
A repair-first approach
Where it is safe and cost-effective, we prioritise repairing and optimising existing wastewater equipment before recommending replacement. This helps reduce costs, minimise disruption and extend the life of your wastewater system.
Our experienced engineers work across a wide range of wastewater, drainage and pumping systems, including older and more complex installations. With decades of practical experience, we can accurately diagnose faults, identify the root cause of issues and deliver reliable, long-term solutions.
Binder engineers and staff always let me know when they are going to be on site. They work quietly and efficiently and I would highly recommend them.
Why servicing your system is important
Regular servicing helps keep your sewage treatment plant running safely, efficiently, and reliably throughout the year. Like any mechanical system, treatment plants require ongoing maintenance this helps to reduce the risks of:
- Breakdowns
- Unpleasant odours
- Flooding
- Costly emergency repairs.
Routine servicing also allows engineers to identify potential issues early, helping to prevent larger problems that could affect the performance of the system, the surrounding environment, or compliance with discharge regulations.
Keeping your system properly maintained can also help extend its lifespan and ensure wastewater continues to be treated effectively.
What to expect when your system is serviced
During a service, our engineers carry out a full inspection of the system to ensure it is operating safely and efficiently. Regular servicing helps identify small issues before they become costly repairs or system failures.
A typical service may include:
- Checking pumps, blowers, alarms, and electrical components
- Inspecting sludge levels
- Checking mechanical components for wear and tear
- Cleaning filters and internal components where required
- Inspecting for leaks, blockages, odours, or signs of wear
- Assessing overall system performance
- Identifying any maintenance or repair requirements
Our engineers will also provide advice on the condition of the system and recommend any next steps where needed. Regular maintenance can help extend the lifespan of your wastewater system and reduce the risk of unexpected breakdowns.
Frequently Asked Questions
Regular servicing helps prevent breakdowns, environmental issues, unpleasant odours, and costly repairs while keeping your wastewater system operating efficiently.
This depends on the system type and usage, but most systems benefit from at least one service per year to ensure safe and efficient operation. Most domestic systems should be serviced annually, while commercial systems may require more frequent maintenance depending on usage. If you’re unsure you can speak to our team about your individual requirements.
Our engineers carry out a full inspection of the system, checking mechanical, electrical, and operational components, and carry out cleaning and maintenance where required.
Yes, we service and maintain a wide range of wastewater systems regardless of installer, provided they are in a serviceable condition.
We offer scheduled maintenance agreements for domestic, commercial, agricultural, and hospitality wastewater systems. You’re not tied in for any period of time and our recommendation is based on your individual requirements based on the system you have.
Where possible, yes. Our engineers carry commonly required parts and equipment to complete many repairs on-site during the first visit.
A service plan provides scheduled maintenance, priority booking, cost savings on repairs, and peace of mind that your system is being professionally managed year-round.
No. Our engineer will check the sludge levels within your system and advise whether desludging is required. Emptying your system too early can be unnecessary, while leaving it too long can reduce treatment performance and increase the risk of problems.
If desludging is recommended, we’ll explain why and advise you on the next steps.
Most domestic maintenance visits take between one and two hours, although this can vary depending on the type, size and condition of your wastewater system.
Larger commercial systems or plants requiring more detailed inspections may take longer. Our engineers will always carry out a thorough service rather than rushing the visit.
Yes. Once your maintenance visit is complete, our engineer will explain the condition of your system and talk you through any findings.
If everything is operating as it should, we’ll let you know. If we’ve identified any areas that need attention, we’ll explain what we’ve found, why it’s important and whether any further work is recommended, so you can make an informed decision.
