Privacy Policy
Last Updated 18 July 2025
Binder Ltd is committed to protecting your privacy and ensuring the security of your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Binder Ltd
Website: www.binder.co.uk
Registered in the UK
For any data protection or privacy-related queries, please contact:
Richard Binder, Data Controller
Email: [email protected]
What Personal Data We Collect and Why
We may collect and process the following personal data:
Contact details (name, email, phone number) submitted via:Website contact forms
Email communications
Phone calls
In-person at events
Technical data such as your IP address, browser type, device type, and location via analytics tools
Service history and other customer-related data stored manually in our systems
All data is manually inputted by staff into our systems after calls or events.
Lawful Basis for Processing
We process your personal data based on one or more of the following legal bases:
Legitimate interests – e.g. responding to enquiries, maintaining business relationships, improving our services
Performance of a contract – if you engage us for services
Legal obligation – where required by law (e.g. record keeping)
Consent – when you opt in to marketing communications or accept non-essential cookies
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and measure website performance. This includes:
Essential cookies – required for site functionality
Google Analytics – for anonymous usage tracking
Meta Pixel – for measuring marketing effectiveness
We only load non-essential cookies like Google Analytics and Meta Pixel after you have provided consent via our cookie banner.
You can manage or withdraw cookie consent via your browser settings or our cookie banner. A detailed cookie policy is linked separately at https://www.binder.co.uk/cookie-policy/
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g. videos, maps). Embedded content behaves as if you visited the source website, which may collect its own data and use cookies.
Third-Party Services
We work with trusted third-party providers to help operate our business. These include:
Binder Management System (BMS) – our UK-hosted CRM system for managing customer relationships and service records
Microsoft Outlook – for email correspondence
Google Analytics & Meta Pixel – for performance and marketing tracking
SharePoint – for secure internal storage and document sharing
These providers process data in line with their own privacy policies.
International Data Transfers
All data is stored within the UK.
We do not transfer personal data outside the UK or EU.
Data Sharing
We may share your personal data with:
Internal staff who are trained in data protection and confidentiality
Contractors and freelancers who have limited access to designated folders within SharePoint (e.g. marketing or IT)
Service providers listed above
Legal authorities if required by law
We do not sell or rent your data to third parties.
All contractors and freelancers with access to personal data are subject to confidentiality agreements and appropriate access controls.
How Long We Keep Your Data
We retain personal data only as long as necessary, specifically:
Enquiries and job file data: up to 5 years
Customer data: up to 3 years after the end of the customer relationship
Analytics data: typically anonymised and retained as per provider defaults
Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data (where applicable)
Object to or restrict certain processing
Withdraw consent (e.g. for marketing)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact [email protected].
We aim to respond to all data subject requests within one month.
Security
We take reasonable technical and organisational measures to protect your data, including:
Secure email and cloud platforms
SharePoint access with folder-level permissions
GDPR training for all office staff
Access restricted to only those with a business need
Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. Revisions will be posted on this page with a new “Effective Date.”
Cookie Policy
This Cookie Policy was last updated on June 3, 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://www.binder.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Cookies We Use
Website Functionality (Page Builder)
We use our website page builder to ensure the site displays correctly across different devices and screen sizes.
Purpose: Website functionality and responsive design
Cookies used:
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Duration: Persistent
Data sharing: No personal data is shared with third parties.
Google Analytics
We use Google Analytics to understand how visitors use our website and to help improve performance and user experience.
Purpose: Website analytics and performance monitoring
Cookies used:
_ga (2 years)
ga* (1 year)
Function:
Distinguish visitors
Measure website traffic and engagement
Store and count page views
Data sharing: Information may be processed by Google in accordance with Google’s Privacy Policy.
WPForms
We use WPForms to manage enquiries submitted through our website contact forms.
Purpose: Form functionality
Cookies used:
_wpfuuid (11 years)
Function:
Store a unique user identifier for form functionality
Data sharing: No personal data is shared with third parties.
Cookie Consent
We use a cookie consent tool to record your cookie preferences.
Purpose: Cookie preference management
Cookies used:
viewed_cookie_policy
Duration: Persistent
Function:
Records whether you have viewed and responded to the cookie notice
Data sharing: No personal data is shared with third parties.
WordPress
WordPress uses essential cookies required for the operation and security of the website.
Purpose: Website functionality
Cookies used:
wp-settings-*
wordpress_test_cookie
wordpress_logged_in_*
Function:
Store user preferences
Check whether cookies can be placed
Maintain logged-in sessions
Data sharing: No personal data is shared with third parties.
Wordfence Security
We use Wordfence to protect our website from malicious activity and unauthorised access.
Purpose: Website security
Cookies used:
wfwaf-authcookie*
Duration: 1 day
Function:
Identifies logged-in users and assists with website security
Data sharing: Information may be processed in accordance with the Wordfence Privacy Policy.
Google Fonts
We use Google Fonts to display website fonts consistently across devices.
Purpose: Display of website fonts
Function:
Requests font files from Google servers
Data collected:
IP address
Data sharing: Information may be processed by Google in accordance with Google’s Privacy Policy.
Google Maps
We use Google Maps to display interactive maps on our website.
Purpose: Map functionality
Function:
Displays map content and location information
Data collected:
IP address
Data sharing: Information may be processed by Google in accordance with Google’s Privacy Policy.
Additional Cookies
Some cookies may be set by plugins, integrations, or website services and are used for functionality, preferences, analytics, scheduling tools, or consent management.
Examples include:
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calendly-store
calendly-internal-store
cmplz_functional
cmplz_preferences
cmplz_statistics
cmplz_marketing
cookielawinfo-checkbox-*
These cookies help manage user preferences, appointment booking functionality, analytics settings, and cookie consent choices.
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Binder Ltd
Old Ipswich Rd, Claydon, Ipswich IP6 0AG
United Kingdom
Website: https://www.binder.co.uk
Email: [email protected]
Phone number: 01473 830582
This Cookie Policy was synchronised with cookiedatabase.org on June 3, 2026.
