Testimonials

Jimmy and Andy came to help me out in an emergency situation tonight, and not only did they solve the immediate problem, they gave me some advice about how to avoid making it worse as well as identifying what the root cause of the issue was as well. Please pass my thanks onto them; absolute solid-gold legends, both of them! Great work, gents – much appreciated!

We’ve been customers for at least 25yrs! As always, a great service from start to finish! The office staff are always lovely and helpful. The guys who come to empty the septic tank know what they are doing and get on with it quickly and efficiently. They are always friendly.
Thank you.

I have been using Binder to check the pump and empty the tank for upwards of thirty years. There has never been a problem. The engineers have been friendly, courteous, efficient and punctual.

I don’t think you can get a better company.

I just wanted to pass on my thanks to the wonderful Alan who came out for the 2nd time in as many weeks to deal with a blockage. I have a disabled 89 year old father who is reliant on his disabled facilities and Alan has just been superb and what an ambassador for the company. Anyway please let whoever needs to know that Alan was fabulous and also him personally.

Last Thursday I noticed our pumping station wasn’t working, so I called Binder (we have a maintenance contract). After a quick bit of fault diagnosis over the phone, they arranged for an engineer (Calvin) to come out first thing the next morning .. arriving at 05:45 on Friday!

The issue turned out to be a bit more involved than expected (a faulty capacitor and two faulty float switches) but Binder had everything on their van and got it sorted within a couple of hours. Everything was left working perfectly again. I did appreciate that their diagnosis was thorough, and replacing the float switches on this visit would likely avoid future callouts for related problems.

I really appreciate the quick response and the fact that they managed to squeeze me in at short notice. It was a job well done. Professional, efficient, and friendly (great job Calvin )

Have been using this service for over 10 years now.
Del is always super helpful and friendly and provides a great service.

There are two things I particularly like about Binders:-
1. Binders are a very large commercial company, operating at the industrial level right across East Anglia, yet treat their small domestic customers (like myself) in a personal and friendly way, exactly as if they were operating at the local level. It is a pleasure to speak to your staff. Excellent.
2. To a man, the tanker drivers I have met have been cheerful and amiable fellows, which is remarkable considering the unpleasant job that they do. Thanks – and Well Done!

On the 9th July your representative Jonathan carried out an emptying of our chambers. We hadn’t opened the gates the night before and he rang and told us he’d arrived. He carried out his work very efficiently and having completed his task he replaced the wheelie bins and closed the gates. This is most unusual for workmen. In conversation we thought what a pleasant and agreeable person he was. A definite asset to your company. Also I particularly noticed how clean his tanker was and he clearly looks after it.

Professional friendly service.

I must say it has been a pleasure dealing with the Binder Team. From quote to completion, you have all been thoroughly professional whilst retaining the personal touch that is so often lacking these days.

Rob came out to service my tank today and what an extremely helpful, polite and knowledgeable guy. I was very impressed with him and will now use Binder Ltd for all future work.

I can highly recommend Binder for your sewage management.  I recently had my septic tank emptied and Del, who came to do it, was very helpful, friendly and gave me good advice.  They are reasonably priced and came out within 24 hours from making the appointment. Thank you Binder and thank you Del!