13Dec, 2024
    Meet the Team – Mr & Mrs Fenn

    In this installment of our Meet the Team series, we’re shining a spotlight on some of the married couples who work together at Binder.

    First up, meet Oliver and Laura who share what it’s like to work side-by-side with your partner every day!

    Names Oli and Laura Fenn

    Job roles Supervising Service Coordinator & Construction Secretary

    How long have you worked at Binder? 10 years in Feb and Laura joined in January 2024

    What’s a typical day at Binder for you? 

    Oli – I am responsible for handling incoming customer queries and booking services and breakdowns. I manage a team of 30 engineers which involves booking in visits and any special requirements as well as ensuring the team on the ground have everything they need to efficiently carry out their scheduled jobs. 

    Laura – I work alongside director Charlie and with my line manager Kerry (Office Manager) assisting with compliance, financial administration, and logistics to keep everything on track for the construction team.

    What’s it like working together at Binder? 

    It’s been pretty straightforward; working together is made easier by understanding how each of us handles different tasks and assignments. The office banter flows freely because of this, and we often share a laugh, with colleagues joining in. Sometimes, we take it to the point where it looks like more than it is, which turns into a great inside joke for us.

    Overall, I’m finding it easy, and although we might have worried about bringing work friction home before starting this arrangement, it hasn’t been the case at all—it’s been seamless.

    What’s your favourite part of working at Binder? Being a family run business; everyone is approachable and there’s lots of playful banter within the working environment.

    What do you enjoy doing in your spare time? They like travelling the world, walking the dogs and have season tickets at Ipswich Town FC.

    18Nov, 2024
    Meet the Team – Jenny

    Jenny has worked at Binder for 2 years. She tells us more about her role as Finance Director in our latest ‘Meet the Team’ blog.

    Name Jenny Smith

    Job role Finance Director

    How long have you worked at Binder? 2 years (although it’s been in my life since I was born, as my Grandad (Wallace) founded the business and my Dad (Richard) is also a Director)

    What’s a typical day at Binder for you? A typical day for me involves leading the financial team and focusing on reviewing our financial performance, developing strategic plans, and identifying new opportunities for growth and diversification. I spend a lot of my time analysing data to help drive initiatives that improve efficiency, and ensuring we’re on track to achieve long-term success. Every day brings something new!

    What’s your favourite part of your job? Working with a great team and strategic planning to future proof the business.

    What’s your favourite takeaway? Fish and chips

    What do you enjoy doing in your spare time? Going for walks and pub lunches with friends and family, and our yellow labrador Honey.

    12Nov, 2024
    Meet the Team – Kerry

    Kerry has worked at Binder for 9 years. She tells us more about her role as Office Manager & Estimator in our latest ‘Meet the Team’ blog.

    Name Kerry Harvey

    Job role Office Manager & Estimator

    How long have you worked at Binder? 9 years

    What’s a typical day at Binder for you? I handle a variety of responsibilities, from preparing pricing and quotes to coordinating with manufacturers and different teams. I also produce reports and keep all administrative tasks up to date, ensuring nothing falls through the cracks. Managing the administration team is a key part of my role, where I make sure that everyone follows established processes to keep operations running smoothly.

    What’s your favourite part of your job? The variety of work and volume of it – I’m never bored! I also love the family feel working here, you get a real sense of support. It’s a lovely company to work for.

    What’s your desert island disc? Bob Marley – Jamaica Trip

    What do you enjoy doing in your spare time? I enjoy spending quality time with my 2 children and going on long walks with my dog. When time allows I love to take trips with the family.

    7Oct, 2024
    Binder Celebrates Regional Award

    We are thrilled to announce that Binder Ltd has been awarded the ‘Best Partnership with a Local Authority Building Control Team’ at the esteemed LABC Building Excellence Awards. This regional award, presented in recognition of our outstanding collaboration with Babergh & Mid Suffolk District Councils, is a testament to our commitment to delivering exceptional construction standards, quality workmanship, and innovative solutions in every project we undertake.

    The LABC Building Excellence Awards are the largest and most prestigious business-to-business awards within the UK building control sector, celebrating those who go above and beyond to achieve excellence in construction. This accolade means so much to us as it highlights the strength of our partnership with local authorities and showcases our dedication to driving industry standards forward.

    We’re Heading to the National Finals!

    The journey doesn’t stop here – we’re excited to share that we’ll be attending the national awards ceremony on Friday, 24 January 2025, at the iconic Grosvenor House in London. This black-tie event will bring together the best of the best from across the UK to celebrate the very pinnacle of building excellence, and we are proud to be part of it.

    Why This Matters

    For us at Binder Ltd, this recognition is not just an award – it is a reflection of the values we uphold and the strong partnerships we’ve built with our clients and local authorities alike. Our collaboration with Babergh & Mid Suffolk District Councils demonstrates how teamwork, trust, and shared commitment can deliver exceptional results.

    National Awards ceremony

    We are looking forward to an incredible evening filled with celebration, networking, and recognition.

    • Celebrating our success: This win is a reflection of the hard work and dedication of everyone at Binder Ltd. We can’t wait to celebrate this achievement on such a prestigious stage!
    • Rewarding our team: Our success is only possible because of the talented individuals who strive for excellence every day. The awards evening will be a perfect opportunity to celebrate their contribution.
    • Connecting with industry leaders: We are looking forward to catching up with peers, industry colleagues, and partners, as well as forging new relationships within the sector.

    A Big Thank You

    This award wouldn’t be possible without the unwavering support of our partners, colleagues, and clients. We extend our heartfelt thanks to Babergh & Mid Suffolk District Councils for their continued partnership and shared vision of excellence. We are immensely proud of what we’ve achieved together and look forward to more successful collaborations in the future.

    As we prepare for the national finals in January, we are filled with pride and excitement. Thank you to everyone who has been part of this journey with us – we couldn’t have done it without you!

    1Oct, 2024
    Understanding Nutrient Neutrality

    Nutrient pollution is a significant environmental concern affecting many of England’s most vital natural habitats. In freshwater environments and estuaries, elevated levels of nutrients—particularly nitrogen and phosphorus—can accelerate the growth of certain plants, disrupting natural ecosystems and harming wildlife.

    Understanding Nutrient Pollution

    Nutrient pollution arises from several sources, which can vary depending on the location. Common contributors include:

    • Sewage treatment works: These facilities can release high levels of nitrogen and phosphorus if not adequately managed.
    • Septic tanks: Improperly maintained septic systems can leak nutrients into nearby water bodies.
    • Livestock and arable farming: Agricultural runoff often contains fertilisers and manure rich in nutrients, which can wash into rivers and streams.
    • Industrial processes: Certain industries discharge nutrient-rich wastewater as a by-product of their operations.

    When these excess nutrients enter water bodies, they promote the overgrowth of algae and other aquatic plants. This growth can suffocate other aquatic life, reduce biodiversity, and alter the natural balance of these habitats, leading to a decline in water quality and the health of the ecosystem.

    The Issue at Hand

    Several water-dependent Habitat Sites across England, including areas of North Norfolk and the Broads are already in ‘unfavourable condition’ due to excessive nitrogen and/or phosphorus levels. This situation poses an urgent need to protect these habitats and their wildlife. Under the Habitats Regulations, any new development projects that cannot demonstrate they will not add to nutrient pollution are unlikely to receive planning permission.

    At Binder we are committed to addressing this by working in close collaboration with key stakeholders, including developers, local planning authorities, manufacturers such as HABA and environmental consultants Nutrient Neutral to provide efficient, sustainable solutions for nutrient management in development projects and for customers looking to upgrade their private sewage systems.

    What is Nutrient Neutrality?

    Nutrient neutrality is a strategic approach designed to mitigate the impact of new developments on nutrient levels in sensitive habitats. The goal is to allow Local Planning Authorities (LPAs) to grant development permissions without exacerbating nutrient pollution in designated Habitats Sites particularly in North Norfolk (see map).

    This approach serves as a short-term measure, part of a larger governmental effort to address the root causes of nutrient overload. A coordinated response involving various departments, including the Department for Environment, Food & Rural Affairs (Defra) and the Department for Levelling Up, Housing and Communities (DLUHC), supports this initiative. The aim is to tackle nutrient pollution from its primary sources, such as:

    • Improving sewage treatment facilities to reduce nutrient discharge
    • Enhancing septic tank regulations and maintenance
    • Promoting sustainable agricultural practices to limit runoff
    • Regulating industrial processes to minimise nutrient waste

    Do I Qualify?

    If you have a private sewage system (non-commercial), the small-scale discharge criteria are a set of tests to determine if the phosphorus discharged via a drainage field, is deemed likely to reach the surface water and hence the protected site, thereby having a ‘Likely Significant Effect’ (LSE).  The criteria were derived from the ‘Small scale discharges of phosphorus: Low risk mapping’ was provided by Natural England to LPA’s in March 2022.  

    If a tank meets all the criteria, the tank is deemed as not having an LSE and therefore not eligible for upgrade. If one of the criteria is not met, then the discharge is considered to have failed the criteria, thereby having a likely significant effect of the protected site and can be upgraded. The small-scale criteria are provided below:

    1. To ensure that there is no significant in combination effect, the discharge to ground should be at least 200m from any other discharge to ground 
    2. The drainage field will not be subject to significant flooding, e.g. it is not in Flood Zone 2 or 3
    3. The drainage field is more than 40m from any surface water feature e.g. ditch, drain, watercourse 
    4. The drainage field is more than 5 m from the designated site boundary (or sensitive interest feature).  
    5. The drainage field is in an area with a slope no greater than 15%. 
    6. There are no other known factors which would expedite the transport of phosphorus for example fissured geology, insufficient soil below the drainage pipes, known sewer flooding, conditions in the soil/geology that would cause remobilisation phosphorus, presence of mineshafts.  
    7. The drainage field is in an area where the high groundwater depth is at least 2m below the surface at all times 
    8. The percolation test has been performed on the proposed location of the drainage field with the resulting value lying within the required range under the Building Regulations 2010, which specify an average Vp value of between 12 and 100 

    Our Role: Providing Sustainable Solutions

    To tackle this issue, we have developed a strategic approach in partnership with HABA, offering state-of-the-art sewage treatment solutions that help developers meet stringent nutrient neutrality requirements. By working with Nutrient Neutral, a leading consultancy specialising in protecting water resources, we ensure that our systems not only comply with regulations but also actively contribute to preserving the health of local waterways.

    We partner with HABA and Nutrient Neutral to offer sustainable sewage treatment and mitigation solutions for developers. Our services include:

    1. Sewage Treatment Plants: Design, installation, and maintenance of systems to reduce nutrient discharge.
    2. Consultancy: Guidance on compliance with nutrient neutrality requirements.
    3. Mitigation Solutions: Implementation of wetlands, nutrient offset schemes, and sustainable drainage systems.

    Supporting Sustainable Development

    Our goal is to enable sustainable development that supports growth while protecting the natural environment. By working closely with developers, HABA, and Nutrient Neutral, we are helping to safeguard England’s water resources for future generations.

    16Sep, 2024
    Free service for new installations

    We’re delighted to announce our latest offer for new installation customers. We are offering your first service visit completely free of charge.

    It’s easy to forget to book a service appointment. Especially when you have a new system in place that’s unlikely to have any problems so early in it’s lifespan. Yet, it’s important to have a professional check your system is working as it should. Not only is this essential in reducing the risk of system failure, but it’s also required to meet the 2020 General Binding rules.

    What’s included?

    • Service reminders
    • Guaranteed 24 hour response time

    Benefits of our service agreements

    Not only do our service agreements give you peace of mind, you also:

    • Reduce the chance of failure
    • Enable us to highlight any issues in a timely fashion
    • Ensure optimum health of your system
    • Helps avoid costly bills for repairs

    How to qualify?

    To qualify for this offer, your system must have been purchased and installed by Binder. This offer is only available for new installations from September 2024 and customers must sign their maintenance agreement within 2 months of their installation date to qualify for a free service visit. This does not include the cost of repairs or additional works not covered by your warranty.

    Speak to our team today to find out more about this offer and how to qualify. Call 01473 830582 now.

    28Aug, 2024
    Green Initiative Update

    Our Green Initiative began back in April 2022 and since we announced the launch we’ve donated over 395 trees – far exceeding our target of 100.

    Thank you to those that have already supported the campaign. Here’s more information about how you’ve made a difference as well as guidance from the Woodland Trust about the benefits of native tree planting.

    Our promise was to gift a native tree for every new residential installation and as of the end of August 2024 we have gifted 395 native crab apple trees to new customers across the Eastern Region.

    This is just one of the steps we are taking as part of our aim to become more sustainable as a business as we look at how we can positively impact climate change within our community.

    Have you received one of these gifted trees? Email us with your photos at [email protected] or share them on social media using the hashtag #GreenInitative – don’t forget to tag us!

    If you’re considering installing a new treatment plant at your home, contact our team and book a consultation.

    15Aug, 2024
    Meet the Team – Tom

    Tom has worked at Binder for 3 years. He reveals more about his role in our latest ‘Meet the Team’ blog.

    Name Tom Woolard

    Job role Construction Foreman

    How long have you worked at Binder? 3 years

    What’s a typical day at Binder for you? I was recently promoted to the role of Construction Foreman so I have the responsibility of organising customer projects. I also assist on site where needed.

    What’s your favourite part of your job? It has to be the work-life balance, meeting new people and the progression opportunities.

    What’s your desert island disc? Anything by Queen.

    What do you enjoy doing in your spare time? I enjoy spending quality time with my family and fishing.

    14Jun, 2024
    From classroom to workplace: insights from a week at Binder

    Binder welcomed Sam Studd, a student at Claydon High School for a week-long work experience placement. This opportunity allowed Sam to gain firsthand experience in a professional environment, enriching his understanding of workplace dynamics and responsibilities.

    During his week with us, Sam engaged in various other administrative tasks, broadening his understanding of the day-to-day operations within a business environment. These tasks included answering phones and assisting with general office duties, all of which contributed to a well-rounded work experience.

    Sam assisted with product and stock management in the company’s stores. This hands-on task provided him with practical insights into inventory management, an essential aspect of any business that handles physical products. By participating in stock checks and helping to organise products, Sam learned about the logistical challenges and solutions involved in maintaining sufficient stock levels.

    Sue Garner, the careers adviser at Claydon High School, highlighted the importance of work experience for students’ development. She noted, “Work experience is important for the development of our students as they get an opportunity to see the working world first hand. Not only do they gain an understanding of the relationships between employer and employee but also how to further develop their social skills. They learn how places of work are organised, what work processes are and about employer expectations. Work experience also gives our students something to put on their CVs when they apply for jobs and apprenticeships in the future. We feel this experience is vital to our students’ development into young adults and without you this would not be possible.”

    Peter Elmslie, Customer Accounts Manager who was responsible for organising the placement and managing Sam throughout the week commented on Sam’s week with the Binder team, “Sam was enthusiastic and keen to learn whilst he was here with us and he has gained some valuable social and professional skills that we hope will prepare him for his future career’.

    Binder is keen to continue supporting young people in the local community and will be onboarding fresh talent through our apprenticeship programme in the near future as well as work experience placements next Summer. We will be sharing more information about these soon.

    3Jun, 2024
    Binder shines at the Suffolk Show 2024

    Binder Ltd proudly attended the Suffolk Show on 29 and 30 May 2024, marking yet another successful participation in this historic county event. Hosted at the scenic Trinity Park in Ipswich by the Suffolk Agricultural Association, the Suffolk Show is a prestigious annual celebration dating back to 1832, that celebrates the best of Suffolk’s heritage, culture, and industry.

    Despite a few rain showers, the weather didn’t dampen the spirits of the visitors who came out in droves to enjoy the event’s diverse attractions and activities. The Suffolk Show is known for offering a little something for everyone, from agriculture and food to crafts and more, making it a fun experience for the whole family.

    One of the big highlights for us this year was the visit from the Duke of Gloucester. His Royal Highness took the time to meet our founder, Wally Binder, which was a real honour and a moment we’ll remember for a long time. It’s not every day you get to rub shoulders with royalty!

    We’re also thrilled to share that Binder Ltd brought home not one but two prizes this year! Our team’s hard work and creativity paid off when we won the award for Best Floral Display. Our stand was bursting with color and beauty, thanks to the dedication of our talented team. On top of that, we were awarded Best Overall Stand, a huge recognition of the effort we put into making our booth engaging and inviting for everyone who stopped by.

    Throughout the show, we had the chance to meet so many wonderful people, including our loyal customers and lots of new faces. It was fantastic to chat with everyone, share our latest products, and hear valuable feedback. These connections mean the world to us and help us keep improving and serving our community better.

    The Suffolk Show itself was packed with activities and exhibits that showcased the very best of what Suffolk has to offer. From stunning agricultural displays and mouth-watering food exhibits to unique crafts and lively entertainment, there was no shortage of things to see and do. The atmosphere was vibrant and welcoming, making it a memorable event for all who attended.

    We want to extend a big thank you to the Suffolk Agricultural Association for putting together such a fantastic show and to all the visitors who made it a success. Winning the awards for Best Floral Display and Best Overall Stand was the cherry on top of an already amazing experience. We’re already looking forward to next year and can’t wait to do it all over again!

    28May, 2024
    Through the generations: the Studd family

    Left image: Bob Studd. Right image (L-R): Wally Binder, Sam Studd, Chris Studd, James Studd

    As Binder Ltd marks its 60th anniversary, it’s the perfect time to celebrate the journey of not just the company, but also the Studd family, who have been integral to our story from day one. From the early days with Bob Studd crafting bespoke trailers to young Sam Studd exploring his future with us, the Studd family’s contribution spans four generations.

    Bob Studd

    Let’s rewind to the 1950s, when Wallace Binder, our founder, teamed up with Bob Studd. Bob was a fabrication whizz, running his own independent business. In an era when ready-made parts were scarce, Bob’s skills were crucial. He worked with Wallace in his workshop on Church Lane, Claydon, crafting custom trailers and equipment from scratch. Sadly, Bob’s life was cut short at 51, but his impact on Binder was significant.

    Chris Studd

    After Bob’s passing, his son Chris Studd stepped up following his work alongside his Dad as a young teenager. Chris, now 79, still works part-time, showing his commitment to the family business. He took on servicing and repairing fleet vehicles, helping Binder Ltd expand and adapt. Working from the same Church Lane premises, Chris built on his father’s legacy, pushing the company forward and ensuring we met the growing needs of our clients.

    James Studd

    James, Chris’s son, joined the family business at 15, just like his dad and granddad. Now 53, James primarily assists with welding and fabrication jobs, and has expanded his support services maintaining the vacuum elements of the tanker fleet. His efforts have kept us at the forefront of the industry, maintaining the high standards set by his predecessors.

    Sam Studd

    Enter Sam Studd, James’s 15-year-old son, who recently joined us for a week of work experience, trying his hand at both technical and office work offering a taste of the working world.  Sam’s enthusiasm and curiosity into how the business works and has grown since the time of his grandfather gave us the opportunity to celebrate the four generations of the family that have worked alongside us here at Binder Ltd.

    A Legacy Worth Celebrating

    Wally Binder, Founder, commented “As we celebrate 60 years of Binder Ltd, we owe a huge thanks to the Studd family. Their dedication and hard work have been crucial to our success. From Bob’s pioneering days with myself to Sam’s recent work experience, the Studds have been an important part of the Binder story.”

    8Mar, 2024
    Roy Graver awarded with long service award

    Roy Graver celebrated a big work anniversary last week and in recognition of his service, owner Wallace Binder presented him with a sovereign at Binder HQ.

    Roy has worked at Binder for over 40 years, with various roles including the building of the initial concrete products in the 70’s to the installation of sewage treatment plants and finally in the engineering team ensuring systems are fully compliant and serviced accordingly. He now works part-time supporting the development of the Binder Bio products. 

    ‘I don’t plan to leave anytime soon! I’m 73 and I love working for a family business like Binder. I feel valued and looked after by the family and I appreciate my loyalty being recognised and celebrated’ said Roy after his recent anniversary.

    Congratulations to Roy and thank you for all your hard work and dedication to Binder.

    20Feb, 2024
    How does a sewage treatment plant operate?

    In our rapidly growing urban landscapes, the management of wastewater has become an increasingly critical concern. As councils and industries seek sustainable solutions, sewage treatment plants emerge as vital players in ensuring the responsible and efficient handling of sewage. 

    At its core, a sewage treatment plant is designed to treat wastewater generated from residential, commercial, and industrial sources. The process involves removing impurities and contaminants to produce treated effluent that can be safely released into a ditch or watercourse. A well-designed system contributes not only to environmental conservation but also to public health.

    The process at Binder includes the following steps:

    Sewage arriving at our treatment plant

    1. Collection and Inflow:

    The first step involves the collection of raw sewage from various sources through a network of underground pipes. The sewage is then transported to the treatment plant, where it undergoes a series of processes so it is transformed into effluent that can be safely discharged. 

    2. Screening and Primary Treatment:

    Upon arrival at the treatment plant, the raw sewage undergoes a screening process. Following this, the primary treatment phase involves the separation of solid and liquids in sedimentation tanks, gravity allows the heavier solids to settle, forming sludge, while the relatively clearer effluent is ready for processing. 

    Screening of wastewater as it prepares for processing.
    Rotating biological treatment.

    3. Secondary Treatment:

    The next stage focuses on primary treatment, this is often achieved through biological processes, where microorganisms break down the organic pollutants. Methods used include activated sludge processes, trickling filters, and rotating biological contactors. 

    4. Tertiary Treatment:

    In some cases, a tertiary treatment phase may be employed to further refine the treated effluent. This stage aims to remove the remaining contaminants, to meet specific effluent quality standards set by the Environment Agency. 

    Aeration tanks used to refine the treated effluent.
    Treatment plant tanks that process the waste onsite.

    5. Sludge Management:

    The sludge produced during the treatment process is not discarded. Instead, it undergoes further treatment, such as anaerobic digestion or mechanical dewatering, to reduce its volume and convert it into biosolids. These biosolids can be repurposed as fertilisers for agricultural use or disposed of in an environmentally friendly manner. 

    For potential customers seeking reliable sewage treatment solutions, understanding the intricacies of these processes is crucial. 

    Binder specialises in the supply, installation, and servicing of sewage treatment plants and provides tailored solutions that align with the unique needs of our clients. 

    We are committed to delivering fast, reliable and environmentally responsible services with the customer at the heart of everything we do.

    16Jan, 2024
    The importance of sewage treatment

    In the ever-evolving landscape of urban development and industrial progress, the significance of sewage treatment is paramount for communities and businesses across the UK. Unravelling the reasons behind why sewage treatment is indispensable provides a clear picture of the environmental and public health benefits, making it an essential consideration for potential customers exploring sewage treatment plant solutions.

    Environmental Preservation

    Sewage treatment assumes a crucial role in preserving the environment by preventing the discharge of untreated wastewater into the UK’s natural water bodies. Raw sewage contains harmful pollutants, including pathogens, nutrients, and chemicals, which can disrupt aquatic ecosystems, harm wildlife, and compromise water quality. Investing in a sewage treatment plant becomes a collective effort to protect the rivers, lakes, and oceans that define the country’s diverse and delicate ecosystems.

    Mitigating Water Pollution

    A primary driver behind the necessity of sewage treatment lies in its role in preventing water pollution. Untreated sewage can introduce contaminants that contribute to the eutrophication of water bodies, leading to the excessive growth of algae and oxygen depletion. This phenomenon can result in “dead zones,” where marine life struggles to survive. The implementation of effective sewage treatment processes ensures the removal of pollutants before the treated water is released, mitigating the risk of water pollution and its far-reaching environmental consequences.

    Protecting Public Health

    Untreated sewage poses a considerable threat to public health as it carries various pathogens and diseases. Contaminated water can lead to the spread of waterborne illnesses, including cholera, dysentery, and gastroenteritis. Sewage treatment is vital for removing these harmful microorganisms, ensuring that the discharged water is safe for recreational activities, agriculture, and, sometimes, for use as a drinking water source.

    Compliance with UK Regulations

    The UK government and environmental agencies have established stringent regulations governing the treatment and disposal of sewage. For example, the general binding rules set out by the Environment Agency in 2015 (read more here) and Adhering to these regulations is not only a legal requirement but also a matter of ethical responsibility. Installing a sewage treatment plant ensures that individuals and businesses in the UK meet these standards, avoiding potential fines and legal consequences while demonstrating a commitment to environmental protection.

    Community Well-being

    The positive impact of sewage treatment extends to the well-being of communities across the UK. Access to clean and safe water enhances the quality of life, reduces the burden of waterborne diseases, and promotes a healthier living environment. By investing in sewage treatment solutions, businesses and individuals actively contribute to the welfare of their communities and embrace their role in social responsibility.

    Sewage treatment is not just a regulatory obligation but a vital investment in environmental sustainability and public health. Potential customers considering sewage treatment plant solutions should recognise the multifaceted benefits, from preventing water pollution to safeguarding community well-being. 

    At Binder, responsible wastewater management is at the heart of our operations. Our team is fully committed and well informed on regulatory requirements and works closely with the relevant authorities to ensure high standards. 

    18Oct, 2023
    Top tips: Maintaining your septic tank or sewage plant

    Installing a new septic tank or sewage treatment plant can be expensive. This is why it’s so important to keep your existing system in good order to avoid any costly repair bills. In the current cost of living crisis, there’s a number of ways you can avoid unexpected bills when it comes to your sewage system.

    Complying with the general binding rules is very important, moreover there’s a number of additional steps you can take to monitor and minimise your energy consumption and be kinder to the local environment.

    Here’s a few top tips from us:

    • Get the sludge emptied regularly by a registered wastewater expert
    • Get your system serviced regularly
    • Keep maintenance records so you know when a service or empty is due (this is also helpful if you ever need to sell your property)
    • Fix highlighted problems straight away
    • Do not flush any sanitary items down the toilet – only the 3 P’s (Pee, Poo and {Toilet} Paper)
    • Call a specialist if you notice any signs of pollution such as sewage smells, pools of water, sludge, foam, lush weeds or grey fungus growing in your local stream or river
    • Do not put fats, oils or chemicals down the drain as they kill the bacteria that break-down the waste
    • Use low or non-phosphate detergents, which are kind to the environment

    Looking for further advice? Our team are always on hand to answer your questions.

    You can also find reliable and trusted advice and information from the Environment Agency and British Water.

    15Sep, 2023
    Service award for Keith

    Senior Engineer Keith Bates celebrated a big work anniversary this week.

    Keith has worked at Binder for over 20 years and in recognition of his service, owner Wallace Binder presented him with a half sovereign at Binder HQ.

    ‘Keith is a valued member of the team at Binder and both myself and the rest of the senior management team are grateful for his continued dedication and commitment to the company. Over the past 20 years Keith has grown in his various roles with the business and we hope he will work for us for many years to come. Congratulations Keith!’ comments Wallace, owner and founder of the company.

    Keith started as a service engineer and more recently has taken a senior role supervising the engineering team and managing quotations for work required post-service.

    Congratulations to Keith and thank you for all your hard work and dedication.

    24Jul, 2023
    Meet the Team – Tony

    Tony has worked at Binder for over 6 years. He reveals more about his role as Sales Manager in our latest ‘Meet the Team’ blog.

    Name Tony Shaw

    Job role Sales Manager

    How long have you worked at Binder? 6 years

    What’s a typical day at Binder for you? I have an early start around 6.45am and spend the morning catching up with emails and follow up calls. Sometimes I will make 2/3 site visits to key accounts and other customers. This means I can tackle any customer queries and ensure projects stay to time and I also visit varied types of properties such as farm estates and country houses, often with complex requirements.

    What’s your favourite part of your job? It’s very varied and the people here make it a great place to work. My job has it’s challenges but they are tackled with professionalism from my colleagues.

    What’s your desert island disc? Start Me Up – Rolling Stones

    What do you enjoy doing in your spare time? I like going on weekend drives and clay pidgeon shooting.

    10Jul, 2023
    Meet the Team – Stephen

    Avid Ipswich Town supporter Stephen has worked at Binder for 3 years. He reveals more about his role in our latest ‘Meet the Team’ blog.

    Name Stephen Moss

    Job role Tanker Driver & Engineer

    How long have you worked at Binder? 3 years

    What’s a typical day at Binder for you? It’s very varied. Somedays I will be visiting customers for repair work and other days I will be looking at breakdowns or servicing appointments. This often involves visiting large properties in the countryside and servicing some of the larger treatment plants.

    What’s your favourite part of your job? It has to be working with such a brilliant team! It’s a welcoming place to work and I really enjoy keeping customers happy by solving their issues.

    What’s your desert island disc? Bob Marley – Exodus

    What do you enjoy doing in your spare time? I enjoy playing football and I support my local team, Ipswich Town.

    17Jun, 2023
    Meet The Team – Nathan & Jack

    To celebrate Father’s Day our Meet The Team series focuses on the father and son members of our staff. We meet Philip & Alan, who have been a part of our team for around a year.

    Name Nathan & Jack Cates (L-R)

    Job role Tanker Driver & Apprentice Mechanic

    How long have you worked at Binder? 19 months/ 1 year

    What’s a typical day at Binder for you? Nathan – I travel the breadth of the county visiting different properties emptying septic tanks and sewage treatment plants. The job is varied so I don’t know where I might be day to day! Jack – I am training with support from my manager James Studd. This involves keeping the company vehicles ticking over, repairing parts, welding and fabrication etc.

    What’s your favourite part of your job? Nathan – It’s got to be the comradery within the team and the banter we have that makes it such a fun place to work. Jack – I agree, it’s definitely great to have the laughs we have as a team.

    What’s your desert island disc? Nathan – Wish You Were Here, Pink Floyd. Jack – This is Sleepy Hallow, Sleepy Hallow.

    What do you enjoy doing in your spare time? Nathan – I coach young people for two local football teams and I am also secretary of the club. Jack – I play a lot of football and I am a keen Arsenal supporter.

    17Jun, 2023
    Keeping it in the family

    With 3 generations of the Binder family still working for the company, we also want to celebrate some of the father and son duos that work here as we mark Fathers Day!

    Philip & Alan Rowe

    Service Engineers

    Nathan & Jack Cates

    Tanker Driver & Apprentice Mechanic

    Andy & Dean Summers

    Jetter Driver & Engineer

    Zak & Derek Youngman

    Tanker Drivers

    Have you explored the rest of our Meet The Team series? Take a look now and discover more about some of our amazing staff.

    17Jun, 2023
    Meet The Team – Philip & Alan

    To celebrate Father’s Day we meet another father & son duo who have been working in the team at Binder for nearly a year.

    Name Philip & Alan Rowe (L-R)

    Job role Service Engineers

    How long have you worked at Binder? 10 months/ 1 year

    What’s a typical day at Binder for you? We both make up part of the servicing team, maintaining existing systems and also fitting equipment such as autodials for new systems. We mostly work on residential properties but sometimes we visit larger properties and small businesses across the county and beyond.

    What’s your favourite part of your job? Philip – I like the freedom to get the job done! Alan – I enjoy it all! It’s a hugely rewarding job.

    What’s your desert island disc? Philip – Any chill out playlist on Spotify. Alan – Queen, Bohemian Rhapsody.

    What do you enjoy doing in your spare time? Philip – Tinkering with cars of any description! Alan – Currently most of my time is taken renovating my house.

    Want to meet more of the team? You can explore the rest of our Meet the Team series here.

    2Jun, 2023
    Success at the Suffolk Show

    The 2023 edition of the Suffolk Show had a tremendous turnout, hosting a day out for everyone at Trinity Park, Suffolk on Wednesday 31 May and Thursday 1 June.

    The event hosted a jam packed programme with equine displays and livestock competitions. Some of the 2023 highlights included the Farm Discovery Zone, NEW Farm4Future exhibit and Suffolk Skills Zone.

    The Binder team attended the county event and customary to tradition hosted a stunning stand with floral displays and clever use of water features surrounded by our product suite.

    Director Ed Binder, Sales Manager Tony Shaw and Customer Accounts Manager Peter Elmslie (below) proudly accepted First Prize for ‘Best stand representing environment and/or countryside’.

    Congratulations to the Suffolk Agricultural Association for another fantastic event and thank you to our customers, partners and colleagues for popping by the stand to say hello to the team. We hope you enjoyed your visit. We look forward to the 2024 event!

    17May, 2023
    Meet the Team – Eric

    Meet Eric, our longest serving employee! Part of the team for over 50 years, he has seen the company develop and grow throughout his career.

    Name Eric Lloyd

    Job role Treatment Plant Operator

    How long have you worked at Binder? 52 years

    What’s a typical day at Binder for you? A typical day involves managing the tankers as they come into the plant for emptying and ensuring the plant is running effectively and safely.

    What’s your favourite part of your job? I like to take each day as it comes, it’s never the same. The team here at Binder are the best part of the job.

    What’s your desert island disc? It would have to be Bob Marley, One Love.

    What do you enjoy doing in your spare time? I spend a lot of time gardening and being in the outdoors.

    11May, 2023
    A Royal Celebration

    Around 800 people from across the Claydon and Barham community and beyond celebrated the coronation of King Charles III and Queen Camilla’s in style with an exciting Coronation Party on Bank Holiday Monday (8th May).

    Hosted by the Claydon and Barham Recreation Committee, the event raised £435 for the Recreation Ground and overall £1897 was raised by all the local organisations that took part.

    The event was sponsored and funded by Barham Parish Council and Claydon and Whitton Parish Council and District Councillors.

    There was something for all the family including a bouncy castle, face painting, stalls and refreshments as well as free live music from bands including J.S & The Lockerbillies.

    The raffle included prizes from local businesses including a family ticket to Hollow Trees Farm donated by Binder Ltd.

    Congratulations to the organisers and volunteers for making the event such a huge success!

    21Apr, 2023
    Meet the Team – Jonathan

    Meet Jonathan, one of our tanker drivers that has worked at Binder for over 6 years. He tells us what his favourite part of the role is and his desert island disc.

    Name Jonathan Bloomfield

    Job role Tanker Driver

    How long have you worked at Binder? 6 years

    What’s a typical day at Binder for you? A typical day involves driving to multiple properties to empty sewage treatment plants and septic tanks.

    What’s your favourite part of your job? I enjoy visiting new places and being outside of an office environment. It’s really rewarding when a customer is really happy with the job, especially when I have solved a problem for them.

    What’s your desert island disc? It would have to be between an 80’s or Country & Western compilation.

    What do you enjoy doing in your spare time? I spend a lot of time enjoying walks with my dog Jess, spending time with my family and cycling.

    22Mar, 2023
    Meet the Team – Kyle

    Meet Kyle our Service Engineer who gives us an insight into his day and reveals more about his role at Binder.

    Name Kyle Burrows

    Job role Service Engineer

    How long have you worked at Binder? 7 years

    What’s a typical day at Binder for you? I attend various different jobs. Sometimes I will travel to where the construction team have been and wire a system from scratch. I also visit customers who have had a breakdown or need their system checked.

    What’s your favourite part of your job? The varied part of the job – you never know where you’re going to be each day and you get to see places you haven’t visited before.

    What’s your desert island disc? Take Care – Drake

    What do you enjoy doing in your spare time? I train and play football. I also like to go out clubbing with friends at the weekend.

    7Mar, 2023
    Meet the Team – Jimmy

    This week we speak to strongman competitor Jimmy, who reveals why he enjoys being part of the team at Binder.

    Name Jimmy

    Job role Tanker and Jetter Driver

    How long have you worked at Binder? 5 years

    What’s a typical day at Binder for you? I

    What’s your favourite part of your job? It definitely has to be the people. I enjoy working with the good team we have here.

    What’s your desert island disc? Probably a Drum and Bass compilation

    What do you enjoy doing in your spare time? I compete in strongman competitions in Suffolk and Colchester, so I do a lot of training for those.

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ series.

    3Mar, 2023
    Celebrating 40 years service

    Treatment Plant Manager Gavin Lockwood celebrated a big work anniversary this week.

    Gavin has worked at Binder for over 40 years and in recognition of his service, owner Wallace Binder presented him with a half sovereign at Binder HQ.

    ‘Gavin has been an integral part of our team ever since he started working for us. His knowledge and experience, combined with his work ethic and dedication to the business is highly valued and we’re all very grateful for his 40 years of service.’ comments Wallace, owner and founder of the company.

    Over the last 4 decades Gavin has worked in a number of roles, evolving throughout the growth of the company. Some of the key milestones he remembers includes the company achieving it’s first BSI accreditations, it’s 50th anniversary celebrations, and his 20 year anniversary.

    ‘I have worked here all my life and I wouldn’t want to be anywhere else. The next milestone is beating the long-service record which stands at just over 50 years!’ says Gavin about his recent achievement.

    Congratulations to Gavin and thank you for all your hard work and dedication.

    1Mar, 2023
    A History of Binder Ltd

    Binder is an established family-run business based in Claydon, Suffolk trusted by customers for over 55 years. Discover more about our history and how the business has evolved into the company it is today.

    You can also check out our interactive timeline!

    Wallace Binder grew up in Suffolk on the family’s farm and as a young man worked on all aspects of farming, he married in March 1960 and son Charlie was born in June 1961 followed by Richard in 1963. This demanded a look at the income and diversification looked essential. A family friend purchased an old digger for additional part-time work and Wallace joined him for a local job installing a new septic tank. After completing the project, Wallace identified a gap in the market for an affordable concrete ring and he spent evenings and weekends developing a new solution, eventually leaving the family farm to pursue his business idea. 

    In 1963 Wallace’s grandfather, on his mother’s side, had a precast concrete business as well as his farm.

    In 1964, Wallace started Binder Precast-Concrete providing concrete rings to homes and businesses across Suffolk. During the first year of business the organisers of the Suffolk Show moved to their permanent home at the Suffolk Showground (now known as Trinity Park) and Binder Precast-Concrete supplied the concrete rings for their sewage systems. They remain amongst the most loyal customers of Binder Ltd who still supply their needs

    The move to Progress Works in Claydon, Suffolk took place in January 1966 and the business developed new concrete products to expand its product range. Further diversification took place and other products were made including the development of the oblong concrete ring, which remained a staple product for many years. 

    Binder Filler Maintenance was incorporated in 1972 to supply and service the pumps that were used in the septic tanks and the total number of staff grew to 10 as the business expanded. 

    Further diversification took place in 1979 when Binder Filter Maintenance took delivery of a complete package sewage treatment plant, manufactured in Finland. The business was amongst just 3 UK companies that took delivery. 

    Binder Construction was born in 1980 and Charlie Binder (son of Wallace) who had already completed his apprenticeship took over running this department for the supply and installation of sewage treatment plants and pump stations. 

    In 1986 all divisions of the business were incorporated to become Binder Ltd and the team-maintained responsibility of their respective specialism – Charlie Binder managing the construction side of the company, Richard Binder the maintenance team and Wallace Binder leading the development of the company. 

    In 1988 the business purchased its very first tanker, servicing residential homes and businesses with septic tanks and sewage treatment plants across Suffolk, Essex, Norfolk and Cambridgeshire. This developed the need for our own sewage treatment plant at our works to enable us to service breakdowns out of normal hours. 

    During 1991, Binder achieved its first certification. The ISO90001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These are all elements that remain central to the ethos of the business. 

    The family business continues to be expanded with Shaun Prendergast joining the team, overseeing the HR department, and managing a variety of Binder’s commercial customer accounts. Wallace’s grandchildren Ed Binder who oversees the IT department and Jenny Binder who is now the company accountant. The company now employs over 90 staff offering a wide range of services including installation, maintenance and repair, tankering and an onsite treatment facility.

    15Feb, 2023
    Meet the Team – Jamie

    For this week’s ‘Meet the Team’ we speak to Jamie who’s been with the business for over 3 years and operates our newest addition to the Binder fleet!

    Name Jamie Dines

    Job role Tanker Driver

    How long have you worked at Binder? 3 years 4 months

    What’s a typical day at Binder for you? I visit an average of 8-10 customers in a day to empty their sewage treatment plant. My experience enables me to work as a single operator and I drive one of the newest vehicles in the fleet – I am adapting to it’s new high-tech features.

    What’s your favourite part of your job? I really enjoy the fact that every single day is different and although it can be a dirty job, you make customers really happy once the job is done.

    What’s your desert island disc? Anything really!

    What do you enjoy doing in your spare time? I am always busy! If I am not at home with the kids (aged 4 and 6), you’ll find me swimming or cycling.

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ series.

    14Jan, 2023
    Meet the Team – Scott

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series. This week it’s Engineer, Scott!

    Name Scott Symonds

    Job role Engineer

    How long have you worked at Binder? 2 1/2 years

    What’s a typical day at Binder for you? I visit a number of customers to both repair and perform annual maintenance checks to their system.

    What’s your favourite part of your job? I really enjoy the fact that every single day is different. I travel across the entire county so there’s a lot to see and some amazing places I wouldn’t otherwise visit. I also enjoy the confined space work I do. It’s challenging but hugely rewarding too.

    What’s your desert island disc? Old Skool Garage tunes

    What do you enjoy doing in your spare time? I spend most of my time in the gym or playing football, but I also have a newborn son so he’s keeping me busy!

    17Dec, 2022
    Meet the Team – Simon and Daniel

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series. This week it’s Simon and Daniel!

    Name Simon Wilson and Daniel Barker (L-R)

    Job role Site Foreman

    How long have you worked at Binder? 4 years and 7 years

    What’s a typical day at Binder for you? 

    It’s pretty varied but we install new sewage treatment plants and septic tanks. This involves digging excavations, laying pipes, and operating machinery including diggers and dumpers. We also replace tanks that are at the end of their lifespan. 

    What’s your favourite part of your job? Simon – I feel appreciated here and I just enjoy the job all round! Daniel – The team here are great, there’s a sense of community in the wider team.

    What’s your desert island disc? Both – probably an 80’s compilation.

    What do you enjoy doing in your spare time? Simon – I enjoy long walks with the dog. I am also a dab hand at the DIY at home. I am a fair-weather golfer. Daniel – I spend the weekend with my friends and also play football.

    11Dec, 2022
    Meet the Team – Shaun

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series. This week it’s Shaun!

    Name Shaun Wyatt

    Job role Tanker operative

    How long have you worked at Binder? Since April 2021

    What’s a typical day at Binder for you? I spend most of the day out and about emptying domestic residential customer septic tanks. 

    What’s your favourite part of your job? There’s a great sense of job satisfaction. I find some of our elderly customers find it puts their mind at rest after I have visited.

    What’s your desert island disc? An 80’s compilation.

    What do you enjoy doing in your spare time? I enjoy sending time with the boys at the weekend and spending time with my grandchildren.

    9Dec, 2022
    Celebrating apprenticeship success

    Congratulations to Ross Sharplin for completing his engineering apprenticeship this month.

    Here he is pictured with founder, Wallace Binder holding his certificate of completion.

    Well done from everyone in the team for your hard work and dedication!

    28Nov, 2022
    Meet the Team – Derek & Zak

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series. This week it’s Derek and his son Zak.

    Name Zak & Derek Youngman (L-R)

    Job role Tanker drivers

    How long have you worked at Binder? Zak – 9 years, Derek – 22 years

    What’s a typical day at Binder for you? We will typically travel across the county emptying various sewage treatment plants. No day is the same!

    What’s your favourite part of your job? We both enjoy meeting customers (often driving some of the larger tankers in the fleet)

    What’s your desert island disc? Zak – I like most music, so I listen to a bit of everything! Derek – Me and Mrs Jones, Billy Paul

    What do you enjoy doing in your spare time? Derek – I have 5 grandchildren under 9 so they keep me very occupied over the weekend!

    14Nov, 2022
    Every tree counts – Green Initiative update

    Back in April, we announced the launch of our brand new Green Initiative. A promise to gift a native tree for every new residential installation.

    We are delighted to provide an update on our sustainability initiative as we head into the final months of 2022. We are well on our way to achieving our target of 100 trees and as it stands (14th November 2022), we have gifted 94 native crab apple trees to new customers across the Eastern Region.

    This is just one small step as part of our long-term objectives to ensure business operations are more sustainable – an integral part of our company ethos. 

    In addition to the Green Initiative, we have also donated a tree to be planted on the Suffolk Showground to support the Suffolk Show’s contribution to the Queens Green Canopy project. Find out more about this project here.

    We would like to take this opportunity to thank our customers for their support. If you’re considering installing a new treatment plant at your home, contact our team and book your consultation today.

    6Nov, 2022
    Meet the Team – Ivan

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series.

    Name Ivan Wright

    Job role Jetter

    How long have you worked at Binder? 3 months

    What’s a typical day at Binder for you? I am usually on the road by 7am visiting customers across the county help clear their drainage system. I also help investigate any blockages for both residential and business customers.

    What’s your favourite part of your job? I enjoy exploring new parts of Suffolk and the East that I probably wouldn’t usually visit.

    What’s your desert island disc? S&M, Metallica

    What do you enjoy doing in your spare time? I spend my weekends playing and coaching Rugby.

    31Oct, 2022
    Focus on: Installing your sewage treatment plant

    Installation of a sewage treatment plant requires careful planning by a professional. A sewage treatment plant represents the modern-day substitute for the older septic tank and we can help you choose the right system for your residential home or business. Our expert team are on hand to help you with any queries you may have about the purchasing and installation of your sewage plant.

    Why install a sewage treatment plant?

    For those people with off-mains drainage a sewage treatment plant (STP) is the ideal solution.

    Sewage treatment plant (STP) units are designed to treat wastewater before it is discharged to the watercourse and therefore many people with a septic tank are now replacing their system to meet the General Binding rules.

    If you’re not sure what’s right for your needs, read our blog to discover the difference between a sewage treatment plant and a septic tank.

    What can I expect during installation?

    We will firstly perform an initial survey and ask you a few questions about your requirements to understand the best solution based on location, size, access, current system (if applicable) and the type of property you have.

    You will then receive a quote from us with an independent review of the right products for your needs.

    Every job is different and we guide customers throughout the whole process whilst we strive to give you as much information as we can about the work that we will do.

    As much of the work that we carry out is below ground, it will usually require the use of digging equipment . We will always look to minimise the impact of these works wherever possible.

    Our team take great care to specify, supply and install the most suitable system for your property and this extends to the work done on site and ensuring your property is left tidy.

    Watch the video below for a snapshot from a recent installation.

    9Oct, 2022
    Meet the Team – Andy & Dean

    Meet father and son duo Andy and Dean Summers, both of whom have a combined experience of nearly 40 years!

    Name Andy Summers

    Job role Jetter Driver

    How long have you worked at Binder? 27 years

    What’s a typical day at Binder for you? On the road visiting customers to help clear drainage systems and septic tanks/sewage treatment plants.

    What’s your favourite part of your job? I love most parts of the job, but working with a great team is one of the best things about working for Binder. It’s why I have worked here for so long.

    What’s your desert island disc? Anything Motown!

    What do you enjoy doing in your spare time? Fishing locally with my son.

    Name Dean Summers

    Job role Engineer

    How long have you worked at Binder? 11.5 years

    What’s a typical day at Binder for you? I am responsible for residential maintenance and repair work. This sometimes involves working with systems that have confined entry points.

    What’s your favourite part of your job? Definitely the people I work with. I also enjoy the confined space work as it’s rewarding and technically challenging.

    What do you enjoy doing in your spare time? I spend most of my free time at the gym or socialising with my friends at the weekends.

    20Sep, 2022
    Meet the Team – Kevin

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series.

    Name Kevin Seeley

    Job role Procurement Manager

    How long have you worked at Binder? 7 years 3 months

    What’s a typical day at Binder for you? Procuring prices/availability of stock  with suppliers, booking in products, dealing with customers’ requirements.

    What’s your favourite part of your job? Keeping stock replenished and procuring best prices for product, working with stores personnel.

    What do you enjoy doing in your spare time? Socialising with family and friends, watching football.

    29Aug, 2022
    Meet the Team – Peter

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series.

    Name Peter Elmslie

    Job role Customer Accounts Manager

    How long have you worked at Binder? 8 Years

    What’s a typical day at Binder for you? 

    I am responsible for overseeing the engineering, tankering and jetting departments. I also manage some of our high-profile clients to ensure we meet the highest standards of satisfaction. Some of these clients have multiple sites and complex requirements, therefore a personal approach ensures any issues are dealt with promptly.  

    What’s your favourite part of your job? Knowing our clients are delighted with the service we provide and having a happy workforce.

    What do you enjoy doing in your spare time? Long walks with my Labrador, watching or playing sports and socialising with friends and family.

    24Aug, 2022
    Meet the Team – Oliver

    Discover more about our fantastic team of professionals in our ‘Meet the Team’ blog series. To kick-off our first profile, we hear from Ollie in our services team!

    Name Oliver Fenn

    Job role Supervising Service Co-ordinator

    How long have you worked at Binder? 7 years 5 months

    What’s a typical day at Binder for you? 

    I am responsible for handling incoming customer queries and booking services and breakdowns. I manage a team of 30 engineers which involves booking in visits and any special requirements as well as ensuring the team on the ground have everything they need to efficiently carry out their scheduled jobs. 

    What’s your favourite part of your job? Being able to help a customer, no matter how large or small the problem or query might be.

    What’s your desert island disc? My favourite would have to be Car Radio, Twenty One Pilots.

    What do you enjoy doing in your spare time? Going to watch the super blues at Portman Road.

    22Aug, 2022
    Focus On: Septic Tank vs. Treatment Plant

    Septic tanks and sewage treatment plants (STP’s) are often confused as the same thing, however they are not.  

    How do they work?

    A STP works in a similar way to a septic tank by acting as a trap for the solid waste and discharging the waste water but with a big difference; STP units are designed to treat the wastewater before it is discharged, and is therefore permitted to discharge to a watercourse such as a river, stream or pond and in many instances can be discharged into a storm water soak-away.

    What are the differences?

    • STP’s require electricity to run the air pump and other mechanical components however septic tanks can run power-free
    • Septic tanks don’t require servicing (although they do require emptying), whereas sewage treatment plants require servicing and emptying.
    • A typical septic tank has two ‘zones’, whereas a sewage treatment plant typically has three.
    • A STP provides treatment of the waste, whereas a septic tank simply separates it – this means that the waste water that leaves a STP is cleaner than what leaves a septic tank. 

    Septic Tank

    Sewage Treatment Plant

    What does this mean to you? 

    There are a lot of properties out there which currently have a septic tank that discharges to a local watercourse (instead of to a soakaway system or drainage field). As of January 1st 2020, this is no longer legal. 

    If you own a property with this drainage system, you must upgrade it by that date. If you are selling a property with this system in place before 2020, you must upgrade it before selling. If you are buying a property with a septic tank discharging to a watercourse and this hasn’t yet been discussed – don’t until agreement has been made about upgrading the system. 


    For more information about the General Binding Rules read our blog here, or speak to our team.

    10Aug, 2022
    Newest addition to the fleet

    Binder welcomed a new addition to it’s fleet in July this year, with an order of the brand new Mercedes-Benz 8×2 Arocs 3236L from Motus Truck & Van, Ipswich.

    The new vehicle boasts a host of innovative and modern technologies that make it ideal for maximising efficiency and manoeuvrability thanks to it’s selection of impressive high-tech equipment.

    One of the most impressive safety features is MirrorCam; a ground-breaking solution to ordinary rear view mirrors which sees cameras fitted alongside and on the roof of the vehicle for optimum visibility, especially in narrow lanes.

    Whale Tankers of Solihull supplied the large 4,000 gallon tank and are currently preparing to deliver a 3,000 gallon tank for it’s sister vehicle due to be delivered at the end of the Summer.

    The latest truck is one of the largest we currently have available and will offer significant benefits to the team on the ground in terms of safety and efficiency.

    Binder is committed to continuously improving it’s service to it’s loyal customer base by keeping up to date with the very latest technology.

    Read the full press release here

    1Aug, 2022
    Do you meet the General Binding Rules?

    Industry standards released by the Environmental Agency in 2015, mean any sewage treatment plant that discharges wastewater must meet strict regulations. 

    If your treatment system was installed before 1983 you do not need to do anything, as there was no British Standard in place before then. You must, however, still meet the other general binding rules that apply to you.

    The new January 2020 General Binding regulations are thorough and rules depend on how much you discharge, where you discharge and if you are a commercial entity. 

    Some of the key standards outlined in the regulations are: 

    • Discharge can only be domestic sewage
    • In an area where the water level changes depending on the tide, discharge must be below the mean low water spring mark.
    • Plant must meet the relevant British Standard.
    • Plant must be the correct size for the amount of sewage it will need to treat. This should meet the sizing requirements in British Water’s guidelines.
    • Regular maintenance in line with manufacturer’s instructions should be adhered, and it the system must always be in good working order
    • The system must be regularly emptied – once a year or in line with the manufacturer’s instructions. The company used to dispose of the waste must be a registered waste carrier. 

    If you’re not sure if you meet the regulations, reach out to our team who can advise you on the system right for you and of our standard practices for installation and maintenance. 

    14Jul, 2022
    Celebrating Essex Agriculture

    After a two year hiatus, thousands flocked to the Tendring Hundred Show at Lawford House Park on Saturday 9 July!

    The event organised by Tendring Hundred Farmers’ Club, welcomed record crowds of over 20,000, who gathered in support of celebrating agriculture in the county.

    Binder joined over 250 trade stands and exhibits, showcasing our Green Initiative campaign and range of installation, servicing and maintenance products and services.

    It was fantastic to return in support of the event once again and it provided a great opportunity for the team to meet visitors from across the breadth of the county and beyond.

    We look forward to returning for the 2023 event on Saturday 8 July 2023.

    Keep up to date with our community events and partnerships, follow us on Facebook, Twitter and Instagram.

    8May, 2022
    Launch of the Green Initiative

    Ahead of Earth Day 2022 (April 22), we are delighted to announce the launch of our brand new Green Initiative. 

    For every residential installation, we are gifting a native tree to kick-start our sustainability journey toward a more environmentally-conscious company. This is just one small step as part of our long-term objectives to ensure business operations are more sustainable – an integral part of our company ethos. 

    In addition to the Green Initiative we have also donated a tree to be planted on the Suffolk Showground to support the Suffolk Show’s contribution to the Queens Green Canopy project. Find out more about this project here.

    Not only do trees provide a habitat for the  local ecosystem, but they also contribute to the improvement of air quality. Did you know, on average, one tree produces almost 118kg of oxygen and absorbs up to 22kg of carbon each year?

    Scientific evidence shows that trees benefit the environment and increase health and wellbeing by:

    • Helping to purify the air
    • Lowering the air temperature
    • Preventing flooding
    • Sustaining wildlife
    • Improving soil quality
    • Lowering stress 

    As an environmentally responsible liquid waste management company, our operations are approved by the Environmental Agency, and ensuring the highest quality of water discharge back into the local environment is part of our BSI ISO 14001 accreditation for environmental management. We want to go even further than this validation and introduce new initiatives to support the local environment and contribute to the wider efforts to tackle climate change. 

    ‘In response to a number of conversations with customers and local stakeholders, we realise the importance of not only providing a high-quality service but also taking responsibility for wider issues in the environment. Going beyond the requirements of our Environmental Agency accreditations, means we can truly make a difference and build on our strong reputation as a community-centric local business’. Richard Binder, Director.

    Contact our accredited installation department to find out more about our Green Initiative and book your consultation today.